Privacy policy

Last Updated: 3 June 2026

This Privacy Policy explains how Bean Scene Around ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website, contact us, purchase our products, use our services, or communicate with us.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or services.

Any updated version will be published on our website with the revised date.

Information We Collect

The type of information we collect depends on how you interact with Bean Scene Around.

Information You Provide Directly

We may collect:

  • Name
  • Phone number
  • Email address
  • Business or delivery address
  • Billing and payment details
  • Order information
  • Product preferences
  • Customer enquiries and communication records
  • Any information you provide when contacting us

This information may be collected when you:

  • Place an order
  • Purchase coffee, equipment, packaging, or related products
  • Contact customer support
  • Request information
  • Subscribe to updates
  • Communicate with us through our website, email, phone, or social media

Information Collected Automatically

When you visit our website, we may automatically collect information including:

  • Device information
  • Browser type
  • IP address
  • Website usage information
  • Pages viewed and interactions with our website

We may use cookies and similar technologies to improve website performance and customer experience.

How We Use Your Information

Bean Scene Around may use your personal information to:

  • Process and complete orders
  • Supply coffee products and services
  • Arrange deliveries
  • Provide customer support
  • Respond to enquiries
  • Improve our products and services
  • Manage customer relationships
  • Send updates, promotions, and offers where permitted
  • Prevent fraud or misuse
  • Meet legal requirements

Payments and Third-Party Services

Payments may be processed through secure third-party payment providers. Bean Scene Around does not store full payment card details.

We may use trusted service providers for:

  • Website hosting
  • Payment processing
  • Delivery services
  • Customer communication
  • Business management systems

Cookies

Bean Scene Around may use cookies to:

  • Remember customer preferences
  • Improve website functionality
  • Understand customer usage
  • Improve our services and marketing

You may adjust your browser settings to disable cookies; however, some website features may not function correctly.

Sharing Your Information

Bean Scene Around does not sell your personal information.

We may share information only when required for business operations, including:

  • Delivery partners
  • Payment providers
  • Service providers
  • Website and technology providers
  • Legal or government authorities where required

Customer Reviews and Public Content

If you provide reviews, feedback, or comments through public areas, this information may be visible to others.

Please do not share personal information that you do not wish to be publicly available.

Security of Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

However, no online system can guarantee complete security.

Retention of Information

We retain information only as long as necessary for:

  • Providing services
  • Customer support
  • Business records
  • Legal requirements
  • Resolving disputes

Your Privacy Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of incorrect information
  • Request deletion of information
  • Withdraw marketing consent
  • Make a privacy complaint
  • Please contact Bean Scene Around if you wish to exercise these rights.

Marketing Communications

We may send promotional emails or messages about our products and services.
You can unsubscribe at any time.

Children's Privacy

Bean Scene Around does not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to external websites.
We are not responsible for their privacy practices, policies, or content.

Privacy Complaints

If you have concerns about how we handle your personal information, please contact us.
We will review and respond to your complaint as soon as reasonably possible.

Contact Us

Bean Scene Around

Email: beanscenearoundwarragul@gmail.com
Phone: 03 5622 2781
Address: 13 Smith Street, Warragul VIC 3820, Australia