Shipping policy

Last Updated: 3 June 2026

At Bean Scene Around, we aim to provide reliable and efficient delivery services for all our customers. This Shipping Policy explains our delivery process, timeframes, and conditions.

Order Processing

Orders are processed during our normal business hours.

Once your order has been received and payment has been confirmed, we will prepare your items for dispatch.

Processing times may vary depending on product availability, order size, and delivery location.

Some products, including coffee equipment or special-order items, may require additional processing time.

Shipping Locations

Bean Scene Around currently provides delivery within Australia.

Delivery availability may depend on your location and the type of products ordered.

For areas outside our normal delivery zones, please contact us before placing your order.

Delivery Timeframes

Estimated delivery times:

  • Metro areas: approximately 2–5 business days
  • Regional areas: approximately 3–10 business days
  • Delivery timeframes are estimates only and may be affected by:
  • Public holidays
  • Courier delays
  • Weather conditions
  • Peak periods
  • Incorrect delivery information

Bean Scene Around is not responsible for delays caused by third-party delivery providers.

Shipping Charges

Shipping costs are calculated based on:

  • Order size and weight
  • Delivery location
  • Courier charges

Shipping fees will be displayed before completing your purchase.

From time to time, Bean Scene Around may offer promotional shipping rates or free delivery offers.

Tracking Your Order

Where available, customers will receive delivery tracking details once their order has been dispatched.

Tracking information may take some time to update after dispatch.

Delivery Responsibility

Customers are responsible for providing correct delivery details.

Bean Scene Around is not responsible for:

  • Incorrect addresses provided by customers
  • Failed deliveries due to unavailable recipients
  • Delays caused by courier companies

Please ensure someone is available to receive deliveries where required.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact Bean Scene Around as soon as possible.

Please provide:

  • Order details
  • Photos of damaged items
  • Description of the issue

We will review the matter and assist with a suitable solution.

Coffee Products

For coffee beans and consumable products, we recommend storing products according to the instructions provided to maintain freshness and quality.

Once delivered, Bean Scene Around is not responsible for product quality affected by incorrect storage or handling.

Equipment Deliveries

Coffee machines, grinders, and other equipment may require special delivery arrangements.

Additional charges or delivery requirements may apply for large or heavy items.

Customers may be contacted before dispatch to confirm delivery details.

Changes to Shipping Policy

Bean Scene Around reserves the right to update this Shipping Policy at any time.

Any changes will be published on our website.

Contact Us

For shipping enquiries, please contact:

Bean Scene Around

Email: beanscenearoundwarragul@gmail.com
Phone: 03 5622 2781
Address: 13 Smith Street, Warragul VIC 3820, Australia